Returns & Exchanges
At Marc Gebauer, we strive for excellence in every piece; however, if you are not completely satisfied with your luxury purchase, you may return it within 14 days of delivery. Please ensure that all items are in their original, unworn condition with all security tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Secure Packaging
Place the item in its original designer box and shipping carton, ensuring all protective films and certificates of authenticity are included.
Affix Shipping Label
Download and print your prepaid insured shipping label from the portal and attach it securely to the outside of your package.
Inspection and Refund
Once our specialists verify the condition of the return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing